Services
How can we help you work better?
Workflow Improvement Packages
Ever get that feeling that there's got to be a better way to get work done? Well, yes there usually is. Whether you have existing technology platforms and applications, just getting started, or somewhere in between... we can help! Creating solid automated processes helps you scale your business better and faster than manual processes that tedious and error prone.
We help enhance or build new workflows for work processes such as:
*Client Onboarding - Client information forms with automated data collection, responses to clients, notifications to internal team members, integration with internal databases, repositories and Customer Relationship Management (CRM) platforms.
*Employee Onboarding - Employee information forms to collect employee data, required documentation and kickoff internal workflows to requisition resources and automatically populate your internal Human Capital Management (HCM) platforms.
*Purchase Requisitions - Purchase request forms to collect purchase request information and automatically create purchase requisitions in Accounting and Enterprise Resource Planning (ERP) platforms.
*Accounts Payable Automation - Accounts Payable Invoice data collection, Purchase Order matching, discrepancy warnings and reconciliation alerts, integration with Accounting and Enterprise Resource Planning (ERP) platforms.
*eCommerce Orders/Fulfilment - Web front end eCommerce orders automatically collected and sent to Accounting and Enterprise Resource Planning (ERP) platforms for review, approval, and fulfilment with notifications at each step in the process.
*Contact Center Engagement - website/email support requests automatically captured and entered into CRM or Contact Center software platforms.
... and many more!
Our typical Workflow Improvement Package includes:
1- Assessment of your vision and requirements compared with your current technology, people, and processes.
2- Recommendation that leverages your existing technology and/or new technologies based on collaborative discussions.
3- Implementation of new and/or existing technology solution and training with documentation and refinement as needed.
Application and Platform Technology Integrations
Wish that your different applications and databases would just talk to one another intelligently to make your life easier. We've got you covered. We help create an intelligent digital application community out of fragmented digital citizen applications so you can accelerate your business growth.
We design and build solutions to integrate legacy and contemporary platforms as necessary:
*Direct Application Integration - through the use of Web Services and APIs we can connect various applications and data to provide end-to-end solutions that repurpose data that's already been collected but lives in different systems to build a unified source of truth.
*Direct Database Integration - may sometimes be necessary if Web Services and APIs don't offer the full range of data read/write capability necessary to achieve the desired result.
*Robotic Process Automation (RPA) - bots can be deployed to mimic human data entry at scale when Direct Application/Database Integration is not available, such as with legacy applications that don't employ contemporary Web Services, APIs or Database architectures and access.
Our typical Application/Platform Technology Integration Package includes:
1- Assessment of your vision and requirements compared with your current technologies, available integration options, and challenges.
2- Recommendation that leverages your existing technologies/platforms as needed along with new integration solutions based on collaborative discussions.
3- Implementation of new integration solutions to existing technologies/platforms with documentation and refinement as needed.
Data Migration, Conversion, and Transformation Projects
You've got data in different systems and need to migrate to new systems, but the data integrity needs to be verified, converted to the right table & field formats, and even corrected in many cases (such as replacing or merging missing data with data from other systems in your environment). We can help. Our data specialists can assess your various data repositories, requirements, and data destinations to determine the optimal migration, conversion, and transformation plan to dramatically reduce labor intensive and costly manual data reviews and supplemental data entry/corrections.
We design and build data migration, conversion, and transformation solutions that ensure data integrity and fitness for purpose while protecting the source data:
*Data Migration - moving data from one or more local platform(s) to one or more new cloud platforms is the most common data migration today as everyone is trying to leverage the ease of accessibility, security, and reliability of cloud solutions.
*Data Conversion - may sometimes be necessary if existing data repositories don't match the format of the destination platform (such as text needing to be converted to dates or currency).
*Data Transformation - may also be necessary if existing data repositories don't contain the complete data set or have data inconsistencies that need automated validation, correction, and supplemental data from additional data sources using sophisticated algorithms.
Our typical Data Migration, Conversion, Transformation Package includes:
1- Assessment of your vision and requirements compared with your current data repositories, available access methods, data destinations, and related storage needs & data throughput challenges.
2- Recommendation that leverages automated data validation and correction algorithms based on collaborative discussions.
3- Implementation of data migration, conversion, and transformation solutions to existing technologies/platforms with documentation and refinement as needed.
Have another project in mind?
Let's discuss your challenges, needs, and vision for your new way to work. We'll collaborate with you to leverage your existing tools and technologies in concert with new solutions to drive end-to-end solutions that help you work better!
